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FAQ

Frequently Asked Questions

What does ThesisOnTime.com offer?

As a professional custom-writing company, we offer all types of papers and academic assignments our customers need, including essays, research papers, coursework, Power Point Presentations, theses, dissertations, speeches, and anything else you could possibly need.

Feel free to explore our list of services and find the type of content you need. If you cannot find the service you need in our offer, contact our customer support agents and they will inform you if we have a competent writer to cover the work you need.

Do you accept international orders?

Yes, as long as you need a paper written in English, it doesn’t matter where you come from. We have catered to the needs of hundreds of customers from all over the world. Our writers can adapt their style to any academic standard for any country, so feel free to provide your guidelines and we will deliver what you’re looking for.

How much will my paper cost?

As a student, it’s only natural that you’re after a high-quality service that won’t burn a hole into your pocket. Our prices are transparent and you can easily calculate the final cost by multiplying the quote (for the level of quality and deadline you choose) with the number of pages you need.

We have to give a fair warning to our customers – our service is pre-paid, so you’ll have to complete the payment before we start working on your order. We provide strong guarantees that you will get paper of highest quality by the deadline you determine, and you can always rely on our Money Back Guarantee if you’re still not satisfied with it after the free revisions we make.

Will you require any payments other than the ones I see on your website?

No; there are no hidden costs with our website. You can clearly see all our prices and there are no additional fees associated to them. We guarantee that!

Can I get a discount?

Of course! We appreciate both new and returning customers with great discounts that make our services even more cost-effective.

What if I don’t like the final product?

We will do as many revisions as necessary to keep you satisfied, but you always have an option to rely on our Money Back Guarantee if you don’t get the expected product before the final deadline. You have absolutely nothing to lose when using our services.

Will the paper I get be unique?

We guarantee that each paper we deliver is 100% plagiarism-free and written according to the customer’s guidelines. We check the content for plagiarism before delivering it to our customers, and our plagiarism checker provides the most accurate results of the paper’s uniqueness.

Who will write my paper?

Our team of writers is consisted of professional writers with Bachelor’s, Master’s and PhDs in various academic fields. The versatility of our writing team enables us to complete all types of papers, no matter what area of study they belong to.

As soon as you place your order, we will find a writer with a degree in that area to complete it for you before the deadline. Depending on the level of quality you choose and the complexity of your paper, the writer’s education can vary between a Bachelor and PhD degree.

Will I be able to contact the writer of my paper?

Absolutely! We enable you (and encourage you) to directly contact your writer through all stages of the process. This communication is important for your ultimate satisfaction, so the writer will pay attention to your clear instructions and they will make sure to complete content guided by your instructions.

Are you sure that you can deliver by my deadline?

We guarantee to deliver by the deadline of any order we accept. That being said, we won’t accept big orders with extremely short deadlines. You cannot expect an entire thesis or dissertation within few days. However, if the deadline you provide is reasonable and we take your order, we guarantee to respect it.

What materials and information do you need to start working on my paper?

Please provide as much information as possible for you. Whatever details your professor told you about the project, you can write them in the order form and add additional info when contacting the writer directly. If you have any materials you want to be used as reference sources, please provide them as well.

If you don’t understand the project at all and you know only broad information, there’s nothing to worry about. Our writers can work with minimum guidance and still deliver exceptional results.

I need the paper to be referenced according to a certain style. Can you do that?

Of course! Our writers are trained in academic writing, so they can format the paper according to your preferred style. Do you need Chicago, APA, MLA or any other style of referencing? The writer will make sure to implement its rules in your paper.

Can I make changes to the order before you complete it?

We are always focused on satisfying your requirements, so we allow you to provide additional information about your order at any stage during the process. However, please note that we won’t make any amendments to the content that’s already completed if your additional instructions are contradictory to the original ones you provided in the order form.

Is my personal information safe with you?

We guarantee complete confidentiality and safety of your personal data. We only need this information for verification purposes; to see whether or not the payment is complete and to make sure that no one else is using your card. We guarantee to never disclose this information to third parties.

How can I get information that I can’t find on your website?

Please feel free to contact our customer service representatives at any time. Our customer support team is friendly, supportive, and always available to provide any information you need. You can use the live chat, e-mail or phone contact option before the ordering procedure and during the completion of your paper, as well as after we deliver the document.

What makes you better than all other services on the market?

First of all, we offer papers of highest quality for the most competitive price. You cannot get that level of expertise at such an affordable cost elsewhere.

Each order we complete is in line with our customers’ requirements, and we have a stable system of customer support that’s available 24/7 to answer your questions and assist you throughout the process. When you consider the whole package you get at our website, there’s only one conclusion: the effectiveness and convenience of our service is unmatched in this industry.